Returns & Exchanges

At Bask and Lather Co, we are committed to your hair and skin care journey; however, due to the nature of our handcrafted products, we can only accept returns on unopened and unused items within 14 days of delivery. We want you to be completely satisfied with your experience and offer a streamlined process to ensure your satisfaction.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Package Your Items

  Ensure the products are in their original, unopened packaging and securely place them in a shipping box to prevent damage during transit.

• 3.
  Ship the Return

  Affix the provided shipping label or use your preferred carrier to send the package back to our fulfillment center for inspection.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the returned items, we will process your refund to your original payment method within 5-7 business days.